ESIC Hospital, Bharat Nagar Chowk, Ludhiana
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Aaa-services

ESIC department has launched a Mobile Application “AskAnAppointment” (AAA+ )  for the ESI patients with the support of its System Integrator  Beneficiaries can seek prior appointment for OPD Registration in their stipulated Hospital  through this App and avail priority services avoiding long queue. Use of “AAA+ ” shall not only save time but also prevent hardship faced by patients .

 ESIC Model Hospital Bharat Nagar Ludhiana has successfully implemented the AAA+ app and is seeing significant daily usage

AskAnAppointment” (AAA+ )   also enables the Aadhaar Seeding of the IPs & their dependents and  also give them a 24x7 access to their respective ESIC records including the medical history.

ONLINE APPOINTMENT PROCESS 

Download and install AAA+ app from playstore

Open the AAA+ app: Find the app on your device and tap to open it.

Log in: Enter your Insurance Number or Employee Number, and then enter the OTP you receive on your registered mobile number.

Navigate to Appointments: Look for the "Appointments" section and tap on it.

Book an appointment: Find the "Book Appointment" option and tap it.

Locate the dropdown menu for each category (Appointment for, Advice Type, Referral Mode, and Offline Referral) and select the suitable category for appointment booking:

    • Appointment for: Choose " Hospital”.
    • Advice Type: Select the appropriate advice type based on your referral.
    • Referral Mode: Choose the referral mode  ( offline).
    • Offline Referral: If applicable, provide details about the offline referral. Enter the following details Last visited date , follow up date ,Choose  ESIC Model Hospital Ludhiana
    • Select Speciality : Choose the specific department you need to visit.

Choose date and time: Select a suitable date and time slot from the available options.

Confirm appointment: Review the details and confirm your appointment.

Receive confirmation: You'll receive a confirmation via email or SMS.

On the day of your appointment:

          Gather documents: Ensure you have your identification, ESIC card, and any relevant medical records.

Check in: Open the AAA+ app and check in for your appointment.

Obtain check-in number: You'll receive a check-in number.

Proceed to OPD: Go to the designated OPD department for the consultation.

 

Last updated / Reviewed : 2024-12-13

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निर्देश

आपको CPGRAM वेबसाइट पर निर्देशित किया जा रहा है। यदि आप पहले से पंजीकृत नहीं हैं, तो आपको CPGRAM पर पंजीकरण के लिए कहा जाएगा। पंजीकृत उपयोगकर्ता सीधे अपने CPGRAM यूजर आईडी और पासवर्ड का उपयोग करके लॉगिन कर सकते हैं।

  • 1. CPGRAM में लॉग इन करें
  • 2. "Grievance Detail"के तहत "Others/Not Listed/Not Known" का चयन करें
  • 3. "Ministry/Department" ड्रॉपडाउन में ESIC चयन करें
  • 4. "Subordinate Department/Office" में क्षेत्रीय कार्यालय का चयन करें
  • 5. शिकायत का विवरण दें .

Instructions

You are being directed to CPGRAM website. You would be asked to Register with CPGRAM if not already registered. Registered users can login directly using their CPGRAM user ID and password.

  • 1. Login into CPGRAM
  • 2. In section "Grievance Detail" select "Others/Not Listed/Not Known"
  • 3. In the "Ministry/Department" Drop Down Select ESIC
  • 4. In "Subordinate Department/Office" select the Regional Office
  • 5. Provide details of the complaint

Proceed